Blog

Case Study: Refinancing Success for a Healthcare Worker in Coffs Harbour

Oct 27, 2025

Client Background

Melissa, a registered nurse working in Coffs Harbour, had been managing her home loan for several years. With rising interest rates and changing financial goals, she wanted to reduce her monthly repayments and explore options to access equity for home renovations. Like many healthcare professionals, Melissa had a busy schedule and limited time to navigate the complexities of refinancing on her own.


Challenges

  • Current home loan had a higher interest rate than the current market rate.
  • Desire to access equity for renovations without compromising monthly cash flow.
  • Limited knowledge of refinancing options and lender requirements.
  • Busy work schedule made it difficult to handle the paperwork and negotiations independently.

How Sarah Rose Finance Helped

  1. Initial Consultation & Financial Assessment
    Melissa met with our team for a comprehensive review of her current loan, income, and expenses. We assessed her borrowing capacity, considered her renovation plans, and outlined potential refinancing benefits.
  2. Loan Options & Comparison
    We compared multiple lenders to identify home loan products with lower interest rates and features tailored to her needs. Options included fixed and variable rates, offset accounts, and flexible repayment features.
  3. Equity Access Strategy
    To fund Melissa’s planned renovations, we structured her refinancing to release available equity from her property, while ensuring her monthly repayments remained manageable.
  4. Application & Lodgement
    Our team prepared and lodged the full loan application, liaising with the lender directly to streamline the process and reduce stress for Melissa.
  5. Settlement & Ongoing Support
    Once approved, we guided Melissa through settlement, ensuring all loan documentation was correct. We also provided guidance on managing her new loan effectively to meet her financial goals.

Results

  • Melissa secured a lower interest rate, reducing her monthly repayments significantly.
  • She accessed equity for renovations, allowing her to upgrade her home without taking on additional debt outside the refinancing process.
  • The process was seamless and stress-free, even with her demanding work schedule.
  • Melissa now has a loan structure that offers flexibility, clarity, and long-term financial benefits.

Client Testimonial

“As a healthcare worker, I don’t have the time to manage complicated financial decisions. Sarah Rose Finance made refinancing my home loan simple and efficient. They found me a better rate, helped me access equity, and explained everything clearly. I couldn’t be happier with the outcome.” — Melissa, Coffs Harbour